Jdb casino's Privacy Policy — Your data is safe with us

When you register and use our services at jdb casino, we collect certain personal information. This data is used solely to provide services and ensure your security.

We do not collect any information beyond what is listed above. jdb casino has no access to your social media accounts, contact lists, or any other personal files.

Jdb casino collects your information in several ways. We are committed to being fully transparent about each method:

• Direct Input: Information you provide directly through the registration form or during KYC verification.
• Automatic Collection: When you use our website or app, device information, IP address, and browsing data are recorded automatically.
• Cookies & Tracking: Cookies are used to improve site functionality and enhance the user experience.
• Payment Gateway: Transaction details are received through the payment service provider during deposits or withdrawals.
• Third-Party Verification Services: Information may be verified through authorized verification services as part of the KYC process.

We use your information only for specific, legitimate purposes. jdb casino never uses your data for unauthorized or unnecessary purposes.

• Account Management: Confirming registration, keeping logins secure, and updating your profile.
• Identity Verification: Ensuring compliance with international KYC and AML regulations.
• Payment Processing: Processing secure deposits and withdrawals.
• Customer Support: Viewing previous support interactions to resolve your issues faster.
• Security and Fraud Prevention: Detecting suspicious transactions or unusual login activity.
• Responsible Gaming: Gaming behavior is monitored to identify and support players showing signs of problem gambling.
• Promotional Communications: Offers and bonus updates are sent only with your consent.

We never sell your data to advertisers or share it with unauthorized parties for commercial purposes.

Jdb casino shares your information with third parties only where necessary to provide our services. Strict confidentiality agreements are maintained in every such case.

• Payment Service Providers (bKash, Nagad, Rocket): Only the minimum information necessary to complete the transaction is shared.
• KYC & Identity Verification Services: With authorized services for identity verification in line with international standards.
• Technology Service Providers: For hosting, cybersecurity, and cloud services — all bound by confidentiality agreements.
• Legal Obligations: Information may be disclosed in response to valid requests from government or law enforcement authorities.

Jdb casino uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve site functionality.

• Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and site settings.
• Analytics Cookies: Understanding which parts of the site are used most — fully anonymized data.
• Performance Cookies: To speed up page loading and improve the gaming experience.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Jdb casino uses industry-standard technologies and practices to keep your data secure. Our security measures are outlined below:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification for an additional layer of security.
• Firewall and DDoS Protection: Servers and databases are protected against cyber attacks.
• Restricted Access: Only authorized staff can access the information required to do their job.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Data Backup: Encrypted backups ensure your data is never lost in the event of an incident.

Jdb casino does not retain your data longer than necessary. Retention periods are determined by the type of information:

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Financial Transaction Records: Retained for a minimum of 5 years in accordance with AML regulations.
• KYC Documents: Retained for up to 5 years after account closure.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Log Files: Retained for up to 90 days for security analysis.

Once the retention period expires or there is no longer a legal basis to hold your data, it will be permanently deleted or fully anonymized.

As a jdb casino user, you have important rights over your own data. We are committed to upholding these rights:

To exercise any of the above rights, please contact our support team. We typically process requests within 30 days.

Jdb casino strictly does not provide services to anyone under the age of 18. Our registration process and KYC verification ensure that no minors are able to access the platform.

• We do not knowingly collect information from anyone under the age of 18.
• If we become aware that information has been collected from a minor, it will be deleted immediately and the account will be closed.
• If a parent or guardian believes their child has created an account, please notify us immediately.

Jdb casino reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email or via a platform notice, and the date of the update will be shown at the top of the page.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions or requests:

• Email: [email protected]
• Live Chat: Click the chat icon on the site or app
• Hours: 7 days a week, 24 hours a day